How to add a shared mailbox in Outlook (Mac OS)
- Open Outlook, select the Tools menu on top, then select Account.
- Click on the + Symbol on the bottom of the accounts list
- Type in the Shared mailbox Email Address that you want to add.
- At the Enter Password Prompt, click on Sign In with Another Account.
- Then login with your own Email and Password.
- Click on Done.
As of Sept 2021, the New Outlook has a bit different method:
To open the shared mailbox:
- In the Tools menu, choose Accounts, and select the account that has access to the mailbox.
- Select Delegation and Sharing
- Choose Shared With Me tab
- Choose + to add a shared or delegated mailbox